Refund policy

The consumer can return the goods purchased in the online store within 14 days from the moment of receiving the goods, in accordance with paragraph 19 of the Rules of the Cabinet of Ministers of the Republic of Lithuania "Regulations on Distance Contracts".

The product must be returned to the workshop, Avotu Street 1, Riga within 14 days from the moment of purchase.

Payment will be returned within 14 days after receiving the item.

In case of questions, contact us:info@nelagems.com